California Shakespeare Theatre

Build awareness around their upcoming show and ultimately bring in ticket sales

Cal Shakes Success Story

Cal Shakes was looking to use a multi-channel approach to help build up awareness around their upcoming show and ultimately bring in ticket sales. 

8.9 x
Return On Ad Spend
$ 66,000
In Ticket Sales

Their Story

Redefining the Classical Theatre for the 21st Century

Cal Shakes was reopening for their first season following the pandemic. After over a year of no in-person performances and many people in the community still wary about the safety of in-person events, they needed support in re-engaging old audience members and finding new people to attend their shows.

Strengths -- Well-known in the local community and had a strong organic presence on Facebook.

Cal Shakes had run ads on Facebook prior to Community Boost but did not have tracking fully built out to understand the full impact that the channel was having on their sales. Beyond that, this was their first time using paid search, display, or conversion design elements. 

Their Goal

Build Awareness and Increase Ticket Sales

Cal Shakes was looking to use a multi-channel approach to help build up awareness around their upcoming show and ultimately bring in ticket sales. 

The Solution

Google Ad Grant

We utilized the Google Ad Grant to help build up top of funnel traffic that we could remarket to on Facebook and with Display ads. We also had a ticket sales campaign running within the Google Ad Grant as tickets went on sale.

Facebook & Instagram

At the same time, we started a multi-tiered approach to ticket sales on Facebook & Instagram. When the 2021 show was announced we launched an engagement campaign that optimized for on-Facebook post engagement. The campaign allowed us to reach thousands of people for pennies and build up the socially engaged audience that we would remarket to later based on post engagement (likes, comments, shares, video views, etc.). 

Paid Search Campaign

When tickets went on sale we launched a Facebook & Instagram Conversion Campaign optimizing for people to purchase tickets on Cal Shakes’ site, a Paid Search Campaign for ticket sales, a Display campaign for remarketing, and on-site Conversion Design elements to call attention to the ticket sales.

Display Ads

We used Display Ads to remarket to those that had already visited the Cal Shakes page but had not yet converted. 

Community Boost has been an invaluable addition to our lean staff. They’ve allowed us to reconnect with our audience and bring new people to the theater—which is no easy feat in the middle of a pandemic. On top of that, we’ve learned so much about our customers’ habits that will inform our marketing efforts and user experience design going forward..
- California Shakespeare Theatre

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